As an Investment Property Owner, you employ us to provide you with a superior service, Our management fees include the following:
1. Collect your rent
2. Provide bi-monthly or monthly disbursements
3. Issue monthly / bi-monthly statements to you
4. Provide fully itemised statements indicating rent collected and if applicable money spent on repairs/ maintenance (including attaching invoice/s for easy reference)
5. Closely monitor rental payments to minimise and recognise arrears. We have a zero tolerance policy
6. Preform routine inspections every 3-4 months, providing you will a full photographic report
7. Conduct a detailed entry report with photos
8. Conduct a thorough exit report to ensure smooth bond transaction
9. Monitor the market condition and conduct regular rent reviews
10. Arrange repairs and cleaning as per your instruction, using reliable qualified tradespeople
11. Organise regular smoke alarm and safety switch tests as per legislation
12. Arrange at your request annual terminte / pest control treatment
13. Provide payments of rates, insurances and other accounts as per your instructions
14. Be available to you and your tenant 7 days a week
15. We will call you on a regular basis to give you updates.
16. Prompt correspondence – same day service (phone, email and sms)
17. Maintaining detailed and accurate records
18. Payment and recovery of water usage charges
19. Preparation of lease agreements and other documents
20. Lodgements of bonds
21. Processing notices to vacate
22. Liaising with Owners and Tenants
23. Liaising with insurance companies
24. Providing random drive by inspections
25. Providing you with 24/7 access to your account
26. Keeping up to date with legalisation
27. Provide you and your tenant with accurate advice on tenancy laws
28. Arrange tax depreciation schedule when requested
29. Strict tenancy terms and conditions to protect your property
30. Organising of pool cleaning, lawn mowing and other general maintenance issues